- I get really angry, and I'll erupt and scream like a normal person would, I suppose. 
- Things are getting heated. The exchanges might be going on verbally. 
- It escalates to something that I don't ever want to have with him. 
- I am the adult here, and I need to stay calm. 
- It's really important to stay calm, to de-escalate, to try and take the heat out of situations. 
- If everyone is hysterical, then you really don't get anywhere, and you can't actually think clearly and listen. 
- The more that you go on, and on, and on, and on about the situation, the more that they're gonna have the situation in their head and thinking about it, and they're not gonna be able to process it. So, the quicker you can process it, and the quicker that you can stay calm about it, the quicker that they'll trust you that it's OK to calm down with any situation. 
- I've got a very good internal voice that speaks to me very well about, "This is going nowhere. This is not going to end well. This is not the right time." 
- We all just tend to react when they've done something wrong or something really bad. 
- Sometimes, for me, it is about actually saying, "Do you know what? Right now, I'm really, really upset by this, or I need a break. I just need to walk away for 10 minutes, and then, can we talk about it after?" 
- And if things get out of the way, I tell him that I will come back to him, to cool it. Do not raise your voice, 'cause I'm not going to talk to you under these circumstances. 
- I will probably take myself off into another space in the house and just do something else. 
- If you get distracted by something, so, I sit on the couch, and I start playing my games. 
- I turn myself to prayer. I do pray, but I do have my moments where I need to get in my room and sort of scream. 
- It's really important afterwards to touch base and say, "Hey, I shouldn't have yelled at you. I'm sorry I yelled at you. This is why. This is what happened. This is how I experienced it. How are you, and are we OK?" 
- Sometimes, you just have to walk away and let them go to their room or whatever they do when they're really angry and give them a bit of space, and then, talk about it again, afterwards. 
- Get them to do star-jumps in front of you when you're sitting on that couch. Get them to do a star-jump, and you'll all end up laughing 'cause it's so funny to watch. 
- Talking to friends also helps, going for coffee with friends, and mates, and other people that you think will understand, but it's very important for me to remain calm 'cause I am in control, and I'm the mother.