Emergency help

Is your teenager spending too much time online, especially on social media?

Our professionals are experienced in supporting families. They will assist you to negotiate successfully with your teen to put boundaries in place that will keep them safe online.

We can support you with a range of concerns, including keeping your teenager safe online and managing risks with exposure to social media.

  • How do I keep my teenager safe on social media?
  • How do I ensure my teen acts positively and responsibly online?
  • How do I limit my teen’s exposure to inappropriate content and cyberbullying?
  • My teen has online friends. Should I be worried?

Speak with a professional now

Free service, funded by the Australian Federal Government for Australian parents and carers.

Book a session

Speak with a professional

Free service, funded by the Australian Federal Government for Australian parents and carers.

Book a session

We can support you with a range of concerns, including keeping your teenager safe online and managing risks with exposure to social media.

How do I keep my teenager safe on social media?

Book a session

How do I ensure my teen acts positively and responsibly online?

Book a session

How do I limit my teen’s exposure to inappropriate content and cyberbullying?

Book a session

My teenager has online friends. Should I be worried?

Book a session

Award winning service used by 1000s of Australian parents and carers.

2018 Mental Health Service Awards of Australia and New Zealand

2018 National NAPCAN Play Your Part Award

New ways to look at parenting:
Sharon and Kayla's story.

Sharon’s daughter Kayla was being deliberately left out of online chats by her friends and peers. Being excluded impacted on her self-esteem and wellbeing. To try and reconnect with her social group, Kayla spent a lot of time online, which caused conflict with her mum.

Our professionals encouraged Sharon to focus on what she could control. Rather than banning Kayla from using the internet, which was an understandable reaction on Sharon’s part, we helped her to connect and communicate better with Kayla. Together, they made a plan to get Kayla involved in a sport she enjoyed. This resulted in Kayla forming new friendships and being less interested in what her old friends were doing.

Parenting story



Personalised One-on-One Support at a time that works for you.

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Free service

Funded by the Australian Federal Government, we are a free service for parents and carers of young Australians.

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Anytime, anywhere

Book a session online, and we will call you back at a agreed time.

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All the information you provide is encrypted and store securely.


About us

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ReachOut

ReachOut is Australia’s leading online mental health organisation for young people and their parents. We help over 2 million Australians every year.

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The Benevolent Society

The Benevolent Society is Australia’s first charity and provides the personalised one-on-one family support

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Federal Government

This service is funded by the Australian Federal Government.