teenager on computer in room

Only around 1 in 10 young people inform a parent or trusted adult of cyberbullying. Some reasons for this low number include embarrassment, fear of not being believed, fear of having the issue trivialised, or losing access to technology. Taking proactive steps to educate your child about what they can do about cyberbullying can be a good way to ensure they approach you for support when they need it. A good place to get information is the Keep it Tame website. It gives a great overview about cyberbullying.

How to be proactive about cyberbullying

To be proactive about cyberbullying you can:

  • ensure that your child only friends and chats with people on social media that they know in real life
  • ensure that privacy settings are set on all your child’s social media accounts
  • make sure your child knows not to share or give out passwords
  • ensure that your child knows how to block, delete or report anyone who is upsetting them online.

What to do if you know your child is being cyberbullied

There is no perfect strategy on how to solve cyberbullying, although, if you know your child is being cyberbullied, the first thing to do is to be supportive and empathetic. Make sure that they know it’s not their fault. Cyberbullying is serious and upsetting, so try not to minimise or trivialise the situation in order to make your child ‘feel better’. Avoid the temptation to stop your child going online at all; this will more likely result in them not telling you if it occurs again.

Ways to offer emotional support to your child include:

  • speak to your child and really listen to what they have to say. Thank them for opening up to you, and let them know that you want to put an end to the bullying.
  • never blame your child for experiencing cyberbullying. The way young people interact online may seem excessive to adults, but bullying is never the fault of the person being bullied.
  • acknowledge their feelings and don’t try to dismiss their experiences, even if it doesn’t seem like a big deal to you.
  • reassure them that there are people who can offer support, whether this is you, their teachers or other professionals and services.
  • if your child is distressed about the bullying, encourage them to speak to a mental health professional, or direct them to services that can help. This may be a school counsellor, or a service like Kids Helpline.

If you require more information on how to address cyberbullying situations and for general cyberbullying safety tips, read the fact sheet Escalating Cyberbullying.

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