Terms and conditions

ReachOut Parents Member Terms & Conditions

  1. Before registering as a member of the ReachOut Parents website at http://parents.au.reachout.com (“Site”) or the ReachOut Parents Forums at http://forums.parents.au.reachout.com(“Forums”), or posting on the Site, Forums or ReachOut Parents social media profiles (including on Facebook, Twitter, YouTube or MySpace) (“Social Media Profiles”) you must agree to these member terms and conditions ("Member Terms"). These Member Terms are designed to ensure that your use of the Site, Forums or Social Media Profiles does not break any laws. The Site, Forums and Social Media Profiles are operated by ReachOut Australia and any reference to ReachOut Parents includes ReachOut Australia

  2. You must not disclose your user name or password to any person. You must take all reasonable steps to keep your user name and password secure so that it is not copied or used by any person. You must immediately contact us if you become aware that another person has used your user name or password. Upon receipt of notification of use by another person, ReachOut Parents will deactivate your user name and password, and you will be required to create a new user name and password

  3. You must not disclose on the Site, Forums or Social Media Profiles any private information about yourself or another person, or solicit this information from another person.

  4. If, contrary to clause 3, you disclose private information about yourself or another individual on the Site, Forums or Social Media Profiles, you will remain responsible for use of this information by third parties whether permitted or not, and shall indemnify ReachOut Parents (and its directors, employees and agents) and its Forum platform provider, Lithium Technologies Inc, for and against any loss (including any direct or indirect loss, damage, liability, compensation, fine, penalty, charge, cost or expense (as well as reasonable legal costs or expenses)) arising as a result of, or in connection with such disclosure, solicitation or use.

  5. You must not submit, post or upload any material to the Site, Forums or the Social Media Profiles which:

    1. is inappropriate, offensive or contrary to any applicable laws or standards. This includes, without limitation, material which:

      1. is obscene or indecent, depicts violence, sexual activity or pornography; or contains instructions in crime or drug use; or

      2. defames, harasses, menaces, threatens, abuses, offends or embarrasses any person;

    2. infringes the copyright, moral rights, confidentiality rights or intellectual property rights of any person, for example, by reproducing songs, poems, articles, logos, trade marks, pictures, photos, music or other material that is not owned by you (or which you do not have a licence to reproduce on the site);

    3. infringes any of our rights or the rights of any third person including privacy rights;

    4. breaches any laws, regulations, standards or codes as enacted, modified or updated from time to time;

    5. impersonates any person or suggests a connection to a group or organisation which is misleading;

    6. advocates the use of force or violence towards any person;

    7. encourages, endorses, approves or recommends the performance of dangerous or illegal acts including suicide or self harm; or

    8. contains a virus or other code that has harmful or destructive properties.

  6. If you believe that material in which you own copyright has been submitted, posted or uploaded on the Site, Forums or Social Media Profiles without your permission, you should send us a written notice containing the following information ("Take Down Notice"):

    1. identification of the work(s) protected by copyright which is claimed to have been infringed (the original material);

    2. identification of the material(s) that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow us to locate the material(s) (the copied material);

    3. your contact information including your name, address, telephone number, email address and the username of your account (if available);

    4. a statement that you believe in good faith that use of the material(s) in the manner complained of is not authorised by the copyright owner, its agent, or the law;

    5. a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorised to act on behalf of the owner of an exclusive right that is allegedly infringed; and

    6. your signature or the signature of a person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed (physical or electronic).

  7. If you realise after submitting a Take Down Notice, that you have misidentified the material the subject of the Take Down Notice or you otherwise change your mind about your complaint, you should notify us in writing with a retraction containing the following information:

    1. a statement of retraction (such as "I hereby retract my claim of copyright infringement");

    2. identification of the material that was the subject of the Take Down Notice;

    3. your signature or the signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (physical or electronic)

    4. Please send Take Down Notices, Counter Notices and Retractions to:

    Copyright Complaints ReachOut Australia Level 2, 35 Saunders St, Pyrmont NSW 2009 Australia or by contacting us.

  8. ReachOut Parents may in its discretion access, monitor and review content or material which you submit to the Site, Forums or Social Media Profiles. You grant ReachOut Parents a perpetual royalty free, non-exclusive, irrevocable, world wide licence (with a right to sub-license to our authorized nominees) to use, modify, copy, distribute, transmit, reproduce, publish, display and broadcast that material which you have submitted or posted on the Site, Forums and the Social Media Pages including in any promotional or communication activities of ReachOut Parents conducted in Australia or overseas.

  9. ReachOut Parents may, at any time, without notice to you, remove or refuse to post files, content or other material which it considers in its discretion to be in breach of clauses 3 and 5 of these Member Terms or any other terms and conditions or guidelines displayed on the Site, Forums or Social Media Profiles, or which otherwise interferes with the technical operations of the ReachOut Parents network.

  10. ReachOut Parents may also terminate your membership and/or suspend your access to the member sections of the Site or Forums if you breach these Member Terms or any other terms and conditions or guidelines displayed on the Site, Forums or Social Media Profiles.

  11. You are solely responsible for any content or material which you post or upload on the Site, Forums or Social Media Profiles, or which is posted by another person using your user name or password. ReachOut Parents excludes all liability (to the extent permitted by law) for any loss, damage or expenses suffered by you or claims made against you arising from content or material which you post or upload on the Site, Forums and the Social Media Profiles, or which is posted by another person (whether using your user name or password or otherwise).

  12. ReachOut Parents will take reasonable steps to ensure the security and confidentiality of material which you post or upload onto the Site or Forums. However, we cannot guarantee against any loss, damage, alteration or misuse of the content or material, and will not be responsible for any harm that you or any other person may suffer in connection with any loss, damage, alteration or misuse of material posted or uploaded onto the Site, Forums or Social Media Profiles.

  13. By submitting content or materials to the Site, Forums or Social Media Profiles, you consent to ReachOut Parents exercising all rights in respect of such content or materials as set out in these Member Terms or any other terms and conditions or guidelines displayed on the Site, Forums or Social Media Profiles even if the exercise of such rights would, but for this consent, infringe any moral rights that you may have in such content or materials.

  14. These Member Terms, your use of the Site, Forums and Social Media Profiles and any disputes between you and ReachOut Parents will be governed by and construed in accordance with the laws of the State of New South Wales. You are solely responsible for ensuring that your use of the Site, Forums and Social Media Profiles is not prohibited and complies with your local laws.

  15. We may vary any of these Member Terms at any time by placing a notice on the Site, Forums and Social Media Profiles advising that these Member Terms have changed. You will be deemed to have accepted and agreed to the revised Member Terms if you continue to use any member section of the Site, Forums or Social Media Profiles after notice of the revised Member Terms has been placed on the site.

  16. By ticking the "I agree to ReachOut Parents's Terms & Conditions and Privacy Policy" box, you agree to be bound by these Member Terms, as well as any other terms and conditions or guidelines displayed on the Site or Forums. If there is any inconsistency between these Member Terms and any other terms and conditions or guidelines on the Site or Forums, these Member Terms prevail to the extent of the inconsistency.

  17. By ticking the "I agree to ReachOut Parents's Terms & Conditions and Privacy Policy" box, you also acknowledge that ReachOut Parents is a peer support community and not a professional counselling service. Comments of ReachOut Parents staff or volunteers are not intended to be suitable for professional medical advice, diagnosis or treatment.