Telephone support for parents of teens

 man and woman talking to each other outside building

It’s common to have doubts and worries about how you’re parenting your teenager. Whether it’s for everyday stresses or for tough times, you might feel like you need a little bit of extra support. If you're looking for something you can access on the spot, hotlines can be a less formal way to get some help, and might be exactly what you need. We’ve compiled some hotlines that you can call.

Parentline Australia

Parentline offers free telephone counselling services to parents and carers all around Australia. In some states, Parentline may also offer face-to-face counselling, webchat, parenting courses, and provide resources for positive wellbeing for families.

Other helplines for parents of teens: Australia-wide

If something specific is happening for your family, one of the lines below might help.


13 92 76
24 hours, 7 days

13 YARN is a national helpline for Indigenous people who are going through a tough time and feel like having a yarn. All of the operators are Indigenous people who are trained to support you without judgement and to provide a confidential, culturally safe space to yarn about your needs, worries or concerns.

Family Relationship Advice Line

1800 050 321
8 am-8 pm, Monday to Friday; 10 am-4 pm Saturday

National telephone service that helps families affected by relationship or separation issues. This helpline provides Information on parenting arrangements after and during separation, and can also refer callers to local services that provide assistance.

Mensline Australia

1300 789 978
24 hours, 7 days

Free online and phone counselling for dads and men, for emotional health and relationship concerns. Online chat support is also available.


1800 737 732
24 hours, 7 days

Confidential and free information, counselling and support for those experiencing sexual assault or domestic and family violence or abuse. Information is also available for those supporting someone who is experiencing violence and abuse. Online chat available 24/7.

Carer Gateway

1800 422 737
8am-5pm, Monday to Friday

Practical advice and support for carers, including help, information on respite and financial help.

National Debt Helpline

1800 007 007
9.30am-4.30pm, Monday to Friday

Financial stress can put strain on even the healthiest relationships. Get some resources or phone support if you’re experiencing financial difficulty. Online chat is also available.

Gambling Help Online

1800 858 858
24 hours, 7 days

Support for anyone affected by gambling. Online chat support is also available.

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