A free coaching service for parents and carers

Create clarity and increase confidence to support your teen through a tough time.

Build on your family's strengths to support your teenager through a tough time

Practical, collaborative and supportive conversations

Together with your coach, you will develop a unique action plan that is designed around your teen's and family's strengths and give you direction and focus.

Contextual resources and tools

An online dashboard with a range of interactive tools and resources to support you during and after the sessions.

Scheduled to your convenience

Up to four collaborative sessions with your individual coach, spread over several weeks, allowing you time to try new strategies and techniques.

Ready for your first session?

To benefit most from our sessions, you are:

  • in regular, consistent contact with your teen.
  • looking for support to create your own goals and solutions.
  • able to access a quiet space to call and be online.
  • already professionally supported if your family is in crisis.

New sessions every Friday

 Book a session

Other resources and emergency

Every time we talk, I'm able to get my thoughts more organised and figure out what to do, and not to do.

I feel like you are the best person I could have spoken to. You have really worked well to meet my needs.

Mother, Sydney*

Images have been changed to protect the privacy of participants

mother and son smiling together

About us

ReachOut Australia logo


ReachOut is Australia's leading online mental health organisation for young people and their parents. We help over 2 million Australians every year.

The Benevolent Society logo

The Benevolent Society

The Benevolent Society is Australia's first charity and provides the personalised one-on-one family support

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Federal Government

This service is funded by the Australian Federal Government.

Award winning service used by 1000s of Australian parents and carers.

mhs awards

2018 Mental Health Service Awards of Australia and New Zealand

ncpw award

2018 National NAPCAN Play Your Part Award

Other support options by ReachOut Parents

parents and child

Information and tips

Browse a wide range of articles, factsheets and tips on everyday issues and common concerns in mental health and skill building.

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Connect with other parents

The parent's community is a place for you to learn, explore and share ideas with other parents anonymously.