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One-on-One Support

Supporting you to support them

Free professional coaching for parents and carers of 12-18 year olds in Australia. 

Next available sessions:

Sessions are available between 9am - 5pm (AEST), Monday - Friday

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Practical and collaborative coaching for parents and carers

Your One-on-One Support coach works with you to develop a personalised plan to support your teen, designed around your family's specific challenges and strengths.

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Four free online or telephone sessions to suit your schedule

The programme includes 1-4 sessions with your coach, over several weeks. You’ll have access to tools and resources to help your family build skills and focus.

For more on eligibility and what to expect from your sessions, check out One-on-One Support Frequently Asked Questions.

Who is this service for?

Parents and carers in Australia who want to build their skills in supporting their 12-18 year olds with issues such as:

  • Anxiety and depression
  • Communication problems
  • School refusal 
  • Alcohol and drug use 
  • Self-harm
  • Aggressive behaviour 
  • Gender and identity
  • Bullying
More about this service
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One-on-One Support cannot provide crisis support. For additional mental health support services visit our Urgent Help page.

What parents and carers say about the service:

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    I’ve got so much insight into teens behaviours. I’m feeling more confident as a parent.

    Parent of 16-year-old, QLD

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    I’m feeling more hopeful and know I have the plan to refer to when I am feeling overwhelmed.

    Carer of an 13-year-old, TAS

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    There are still some challenges but now we have strategies and we know how to approach them.

    Parent of 17-year-old, NSW

More about this service

One-on-one support is a free service delivered by ReachOut, and funded by the Australian Federal Government.