What is ReachOut Parents?

ReachOut Parents provides information, tools and resources to help parents and carers support the 12-18 year-olds in their family environment.

On ReachOut Parents you will find:

  • fact sheets, stories, practical tips and tools covering a range of topics, issues and experiences that are relevant to teenagers aged 12-18 years
  • an online community forum where you can talk to other parents about your experiences and work through your concerns in a safe, anonymous environment.

The aim of ReachOut Parents is to help you:

  • develop and maintain secure and stable relationships with your teenager by learning more about what they might be experiencing or issues they might be going through
  • support your teenager and teach them how to seek help and work through issues independently
  • learn about mental health issues that often have their onset during adolescence, including what to be aware of, and how to get help for your teenager if and when they need it
  • improve the wellbeing and resilience of your whole family.

The information available at ReachOut Parents is evidence-based and underpinned by evaluation and research. ReachOut Parents is not a counselling or crisis service: if you need urgent help or you want to talk to someone immediately, see our emergency contacts page.

Who runs ReachOut Parents?

ReachOut Australia is the organisation behind ReachOut Parents and our flagship service for 14-25 year-olds: ReachOut.com.

ReachOut is Australia’s leading online mental health organisation for young people, providing practical support to help them get through everything from everyday issues to tough times.

Our mission is to deliver innovative e-mental health services that enable young people to take control of their mental health and wellbeing.

Since 1998, ReachOut has worked alongside young people to deliver online tools that address youth mental health and reduce youth suicide. An extension to ReachOut’s service for young people was launched in 2016 to help parents and carers improve the mental health and wellbeing of the young people within their family environment. Available anytime and pretty much anywhere, ReachOut.com is accessed by 110,000 Australians each month. That’s more than 1.31 million people each year.

Find out more about ReachOut.
Want to get involved? Check out current job opportunities or find out about volunteering.

Support ReachOut Parents

Donate to ReachOut Australia and help ensure that young Australians and their parents can access help through ReachOut.com.

Raise money for ReachOut. Join an event or create your own then rally your community together while raising funds for ReachOut. We’ll support you all the way with tips, support and will cheer you on as you reach your fundraising goal!

Spread the word about ReachOut Parents. Like or follow us on Facebook, Twitter, Instagram, YouTube and LinkedIn.

Sign up to get our latest news, wellbeing tips, updates and appeals for action through our regular newsletters. We also send the occasional invite to get involved or opportunities for you to spread the word so that we can reach more young people.

Want to chat with us about a story you’re writing? Head to our media centre and get in touch.

Contact Us

Before getting in touch, please check out our FAQs to see if your question has already been answered.

  • Research projects: Check out the FAQs.
  • Media centre: Want to chat with us about a story you’re writing? Head to our media centre and get in touch.
  • Order merchandise: Spread the word about ReachOut.com in your community by distributing our promotional material. Complete an order form.

Please note that we cannot provide support for mental health difficulties through this website. ReachOut Parents is not a crisis service and does not provide one-on-one support or counselling. If you’re looking for online counselling support, check out our getting help section for more information and relevant services.

If you need urgent help or you want to talk to someone immediately, see our emergency contacts page.

If you would like to learn more or to chat to us, please feel free to contact us.